Motorola Solutions Channel Partners

Three Reasons Why You Should Upgrade Your Dispatch Consoles

by Jeff & Shelly Tillinghast

Emergency dispatchers have one of the most challenging jobs. They take incoming calls and have to coordinate responses with various emergency services quickly and efficiently. As such, they are always looking for ways to streamline the process and make it easier for them to get help to where people need it. With the advances in technology in recent years, the dispatch consoles have seen a steady rise in efficiency and usability. If you are looking for better results, here are the three main reasons why you should consider upgrading your team’s dispatch consoles:

It Can Work Seamlessly With Your Digital Radios

Your dispatcher needs to coordinate with emergency services and responders quickly to direct them to the scene. With an upgraded dispatch console, you’ll have the ability to connect with a diverse range of MOTOTRBO digital radios used by the various emergency services. The added functionality of having a clear path of communication helps keep your response times on target.

One Screen to Track Them All

Dispatchers process a ton of information in a given shift. Having a straightforward way to manage that influx of data and keep the process moving smoothly. With certain brands, such as the SCOUT family of products that we offer, you gain the ability to scale the system to meet your evolving needs over time.

The Future is Apps

Some of the digital radio solutions that we offer include a range of unexpected options that help bring your system into our digital and interconnected world. Radio over IP has become a popular option for certain dispatchers, and with RadioPro’s latest console and app-based options, you can better leverage these solutions. In addition to a physical console, you have access to a low-cost user interface for PC users and a mobile app available on both Apple and Android devices.

At Delmarva Communications, Inc., we strive to provide our customers with the best selection of Motorola mobile dispatch consoles, digital radios, and emergency switches on the market. We have the latest technology in our inventory to choose from and ensure that your team has the best technology available to them to help make their jobs as easy and smooth as possible. Contact us to learn more about the solutions we offer!