Motorola Solutions Channel Partners

Your How-To Guide to Two-Way Radio Maintenance

by Jeff & Shelly Tillinghast

No matter the industry or the size of the job site, if you use two-way radios like the Motorola CP200d in your day-to-day activities, you want to ensure that your equipment does its job correctly. When you have vital communications that need delivering clearly and concisely without interruptions, fully functioning radio equipment should be at the top of the list of must-haves. With two-way radios, finding and identifying the source of the problems will help you figure out where to start with the repairs. Here are some of the most common issues that negatively affect two-way radio performance:

People Can’t Hear Your Messages

With any verbal communication, half the battle is the other end of the conversation, being able to hear what you have to say. So if the other two-way radios on your site cannot listen to you clearly or the message comes in garbled, you need to inspect your equipment quickly. Examining your device for a bent or broken antenna should be the first thing you check. Replacing the damaged antenna should help you communicate more clearly and effectively in the long run. Even if the antenna looks fine, try another one that you know is good.

A Continuous Beeping Coming From Your Device

Your handheld devices give you a wealth of information regarding its performance and when it’s time to address specific problems that may have arisen. In the case of continuous beeping, typically, it’s a sign that your device needs to have its portable radio battery changed. Swapping out the nearly dead battery with a fresh one should rectify the beeping. If it persists, it can be a sign that you need the help of the two-way radio maintenance pros of Delmarva Communications to take a deeper look at the problem.

Persistent Poor Audio Quality

Sometimes the poor transmission quality doesn’t stem from the strength of the signal itself but the audio components of your equipment. If messages come in garbled and unclear, checking the speaker grill that protects your microphone and speaker from damage and debris can be an excellent place to start searching for the source of poor audio quality. Over time, the grille can experience a buildup of dust, dirt, and other debris that can affect the overall quality of communications you receive without affecting the parts themselves.

Getting Help from the Professionals

In some cases, the problems that cause performance issues are not something that you can handle with a careful cleaning or a quick antenna change. When these types of situations arise, finding a two-way radio dealer that you can trust becomes essential. With the help of Delmarva Communications, we can perform the type of two-way radio maintenance that can help keep communication lines clear and productivity up across the board. Contact our team to learn more today!


No posts found

New post