Two-Way Radio Etiquette: How to Take Your Team Communications to the Next Level
With two-way radio communication, there are nuances to radio etiquette and protocols that your team abides by during their day-to-day activities. Everyone on your team knows the basics; talk one at a time, speak clearly, and don’t bog down the channel with frivolous conversations. However, beyond these basic tenets of radio etiquette, there are additional guidelines and unspoken rules that your team should follow to improve their day to day communications and increase productivity for everyone involved.
Patience is a Virtue
While it is common knowledge that only one person can talk on two-way radios at a time, there are still instances where people start to interrupt one another. This impatience prevents clear and concise communication among team members and keeps the channels filled with unnecessary distractions. Taking the time to let everyone speak their peace and before bringing up your talking points allows for effective communication across the entire team.
Everyone Is (Potentially) Listening
Most radio networks used on job sites are public channels. Someone with a scanner is most likely listening to the chatter across the channels, so be smart about what you say. Additionally, there are smartphone apps that can tap into these channels and listen in on the conversations as well. Avoid truly unnecessary conversations and try not to disseminate confidential company information over the network if someone outside the company is listening in on the chatter.
Preparation Makes Everything Smoother
Whenever you go to make a call to someone else, ensure you have a clear plan for it. Know precisely which points you want to make, what specific information needs to be conveyed, and who exactly needs to hear it. Not knowing what you want to say or exactly what vital information needs to be passed up the chain of command can create misunderstandings that affect how effectively everyone can do their jobs. Any time you have to go onto the channels, have the information you need to pass along at the ready. Don’t forget to also speak clearly and concisely to ensure the smooth flow of information.
Proper two-way radio etiquette remains a vital part of any job site. No matter the industry, if you are using two-way communication, you must grasp the basics of radio etiquette and be mindful of the additional steps you can take to ensure that your team’s correspondence runs smoothly.
At Delmarva Communications, we provide you with tools you need to build a reliable communication network for your company. From the radios themselves to system management, our staff works with you to provide communication solutions across various industries. If you and your team are looking to take how you communicate to the next level, contact Delmarva Communications today!
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